The NLU Engine
that actually works.
20X less training data.
2X the deflection rate.
Pay-as-you-go pricing model
Built on top of large language models
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BENCHMARK
Don't take our word for it.
We put OpenBook to the test and ran an independent benchmark against Rasa, Dialogflow and IBM Watson on accuracy, building effort and scope scalability.
250%
More accurate answers
25x
Faster to build
9x
Captures more knowledge than intents
Read our benchmark whitepaper
If current nlu engines worked...
Where are all the good chatbots?
If platforms were as good as the industry claims, really good chatbots would be widespread. The main reason chatbots have fallen short of expectations is the intent-based approach all the platforms are built on is fundamentally flawed.
Intents are ineffective in answering questions. Intents can't pick up context, nuances and meaning. The answers they provide are often vague, lengthy or flat out wrong.
Intents don't scale.
Since intent-based engines are classifiers, each intent directly impacts the performance of all other intents. The maintenance efforts are exponential with the number of intents.
Since intent-based engines are classifiers, each intent directly impacts the performance of all other intents. The maintenance efforts are exponential with the number of intents.
Say goodbye to intents.
We asked experts to build comparable chatbots with Rasa, Google Dialogflow, IBM Watson, and OpenBook. Then we asked strangers to rate their chat experience with each.
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Read the whitepaper
Answers 215% Better
Answers given by OpenBook were rated as more accurate 2x more often by users compared to the other engines.
Spend 40x less time building
The developer who created the OpenBook chatbot spent 40x less time than the next-quickest chatbot.
Handles 5x more questions
The OpenBook chatbot has provided answers to about 5 times as many topics as the other chatbots.
Integrations
Works with all chatbot stacks and messaging channels.
Botpress
Use the OpenBook API with the Botpress Studio
Dialogflow
Incorporate OpenBook via API into your Dialogflow chatbot
Microsoft Bot Framework
Cloud-based OpenBook can connect easily to the MS Bot Framework
AWS Lex
Swap Kendra for OpenBook within the AWS stack
Rasa
Connect OpenBook directly with Rasa Core, via API
Watson Assistant
Sub API-based OpenBook for Watson NLU
Botpress
Use the OpenBook API with the Botpress Studio
Dialogflow
Incorporate OpenBook via API into your Dialogflow chatbot
Microsoft Bot Framework
Cloud-based OpenBook can connect easily to the MS Bot Framework
AWS Lex
Swap OpenBook for Kendra within the AWS stack
Rasa
Connect OpenBook directly with Rasa Core, via API
Watson Assistant
Sub API-based OpenBook for Watson NLU
Slack
OpenBook can power any Slack chatbot in production
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Teams
Connect bot powered by OpenBook to your MS Teams communications
Telegram
OpenBook powered chatbots work seamlessly with Telegram
Messenger
Simple connection the Messenger instant messaging from Meta
Twilio
Use in Twilio IVR & conversational interfaces
API
OpenBook is a natural to use with API-first development
SMS
Connect OpenBook to the simplest communication channel, SMS
Slack
OpenBook can power any Slack chatbot in production
Teams
Connect bot powered by OpenBook to your MS Teams communications
Telegram
OpenBook powered chatbots work seamlessly with Telegram
Messenger
Simple connection the Messenger instant messaging from Meta
Twilio
Use in Twilio IVR & conversational interfaces
API
OpenBook is a natural to use with API-first development
SMS
Connect OpenBook to the simplest communication channel, SMS
WEBINARS
Discover OpenBook by Botpress
A webinar series about the first knowledge-based NLU engine that works.
Watch this webinar to hear why we created OpenBook, see how OpenBook works, and get a demo of OpenBook.
Watch this OpenBook webinar to see how simple it is to create a knowledge-based OpenBook in markdown.
getting started
How it works.
OpenBook is extremely simple and quick to get started.
Publish a book: Create a structured book from your knowledge base - it's as simple as a markdown file that captures all the facts the chatbot needs. No need to build a dataset.
Query a book: You're all set. All you need to do is send it user questions, and OpenBook will give you answers back.
for builders
Build something amazing.
We have an "amazing-by-default" philosophy. We built OpenBook so that every developer and business can build amazing customer experiences, without the need for massive investments in NLP.
Start building with OpenBook
Knowledge is uploaded as simple markdown files.
Fair, pay-as-you-go pricing model with generous free tier.
Automatically use the latest state-of-the-art NLP models.
Super fast training and inference.
Supports contextual questions based on chat history.
Powerful controls to fine tune and improve responses over time.
Frequently asked questions
You have questions.
OpenBook has answers.
The OpenBook chatbot can answer your questions about OpenBook.
Why are intents bad ?How much does it cost ?What is the technology powering OpenBook ?Are humans providing the answers ?Can I trust the answers ?How does OpenBook compare to LLMs like GPT-3 ?
By typing a question in the box above, you agree that Botpress will keep a copy of the question and may use it to improve its products. Furthermore, the question may be broadcasted to other website visitors. Please do not enter personal, sensitive, racist, political, sexual or otherwise controversial information.
Start building for free
You can use OpenBook for free, right away. No credit card required.
Start Building Now
